Export your data or delete your account

Export

In parent mode or on your phone, go to Account → Export data. We prepare a file with your family’s data (and backed-up drawings, if any) and let you know when it’s ready to download.

Delete your account

Go to Account → Delete account and confirm.

• Access ends immediately on all devices.
• All personal data, including backed-up drawings, is permanently erased within 30 days.
• We send a confirmation email.

Deleting your account doesn’t cancel an App Store or Google Play subscription. Cancel it in the store first.

Delete one child’s profile

Open the child’s profile and tap Delete profile. Their progress and backed-up drawings are erased.

Questions? Email privacy@yubikids.com.